At Aadmoz, we strive to provide our customers with the most convenient and cost-effective shipment rates.
Thank you for choosing Aadmoz.com for your shipping needs. We are pleased to inform you about our shipping rates and policies for deliveries within South Africa. Please read the following information carefully before placing your order.
Delivery Area:
Aadmoz.com currently delivers to all provinces within South Africa. Please note that we do not provide international shipping services at this time. We apologize for any inconvenience caused.
Shipping Fee:
For all deliveries within South Africa, regardless of the province, we offer a flat shipping fee of R99. This rate ensures that your package will be safely transported to your desired location, regardless of the size or weight of the order. Whether you are ordering a small accessory or a large item, you can rely on Aadmoz.com for affordable and reliable shipping.
Note: When you are purchasing Apparel and Electronics at the same time, the order will have two have separate deliveries (at R90 each) and may arrive at separate times.
However, we also offer free shipping options to our customers. You can enjoy free shipping by using coupons provided by our store or by spending over R800 on your order. Our free shipping coupons are available periodically and can be found on our website or social media pages.
We are continuously working to improve our shipping rates and services, and we plan to implement region-specific shipping rates within each province to provide even more accurate pricing to our customers. This will allow us to reduce shipping rates for orders shipped within certain regions of a province, further increasing our affordability and convenience.
Order Tracking:
To provide a convenient and transparent shopping experience, Aadmoz.com offers order tracking for all shipments within South Africa. Once your package has been dispatched, you will receive a tracking number via email. You can use this tracking number to monitor the progress of your shipment on our website or through our designated shipping partner’s online tracking system. We recommend regularly checking the tracking information for the latest updates on your delivery status.
Delivery Address Requirements:
To ensure a successful delivery, please ensure that you provide accurate and complete shipping information during the checkout process. This includes the recipient’s full name, a valid delivery address within South Africa (including any necessary apartment or unit numbers), and a working contact number. Failure to provide accurate information may result in delays or unsuccessful delivery attempts.
Delivery Time
Delivery Time: 2 – 14 business days
At Aadmoz, we strive to provide efficient and reliable delivery services to ensure your satisfaction with every purchase. Our estimated delivery time ranges from 2 to 14 business days, depending on various factors such as the product availability and your location.
We make every effort to process and ship orders as quickly as possible. Once your order is confirmed and payment is received, our dedicated team begins the processing and packaging stage. This process usually takes 1-2 business days.
The actual delivery time may vary depending on your location and the shipping method chosen at the time of checkout. Standard shipping typically takes 5-10 business days.
Please note that unforeseen circumstances such as customs clearance procedures, extreme weather conditions, or other external factors beyond our control may occasionally cause delays. We apologize for any inconvenience caused in such cases and assure you that we will do our best to minimize any potential delays.
Once your order is shipped, you will receive a confirmation email containing a tracking number. You can use this tracking number to monitor the progress of your delivery on our website.
If you have any questions or concerns about your order’s delivery status, our customer support team is here to assist you. You can reach out to us via email at ship@aadmoz.com and we will be more than happy to provide you with updates and assistance.
Return and Exchange Policy:
If for any reason you are not satisfied with your purchase, please refer to our return and exchange policy on our website. We strive to provide excellent customer service and will assist you in resolving any issues that may arise during the delivery or after receiving your order.
Customer Support:
If you have any questions, concerns, or require further assistance regarding shipping rates or any other inquiries, please do not hesitate to contact our dedicated customer support team. You can reach us via email (ship@aadmoz.com) and our representatives will be happy to assist you.
Thank you for choosing Aadmoz.com
We appreciate your trust and patience, and we are committed to ensuring a seamless shopping experience with timely deliveries.